Frequently Asked Questions
Your Questions Answered
What services does SmartTaxAll offer?
SmartTaxAll provides personalized assistance for individual and small business tax filings, compliance reviews, amendment requests, and ongoing advisory support.
How do I schedule a consultation?
You can book a session by calling +14168015286, using our online form at SmartTaxAll.com/contact, or visiting our Toronto office at 100 Queen St W during business hours.
What documentation is required?
Typical documents include transaction records, receipts for eligible credits, previous filing certificates, and any correspondence from federal or provincial authorities.
Is my data kept secure?
We employ industry-standard encryption, secure servers, and multi-factor authentication to ensure your details remain protected and confidential.
Can you file past-due returns?
Yes. SmartTaxAll can assist with filings for prior years, review outstanding balances, and guide you through any necessary amendments.
How long does it take to get support?
Standard response time is within two business days after submitting your request. Urgent inquiries can be prioritized based on plan selection.
Do you offer services in French?
Absolutely. Our bilingual team provides guidance and documentation in both English and French to serve all Canadian clients.
What are your fees?
Our pricing is transparent and based on the complexity of your filing. View detailed plans under the Pricing section or request a custom quote.
How can I update my information?
Log in to your SmartTaxAll account, navigate to your profile settings, and edit your contact details or address. You can also notify us by email.
How do you ensure filing accuracy?
Each submission undergoes a multi-step review by certified specialists, automated validation checks, and a final sign-off before submission.
Can I access support year-round?
Yes. Our support portal and scheduling system are available 365 days a year, with dedicated phone lines during standard business hours.
What if I need to amend a return after submission?
We handle amendment requests by preparing and filing the necessary forms and correspondence to the appropriate federal or provincial agency.